0191 552 9391
Call Smart Flow NE Today

Boiler Installation, Servicing & Central Heating Specialists

Smart Flow NE are your trusted, Gas Safe Registered experts for boiler installation, boiler servicing, heating repairs, and full central heating upgrades. From energy-efficient combi boilers to modern underfloor heating systems, we deliver reliable, cost-effective heating solutions in Durham with five-star customer service and no subcontractors.

Comprehensive Boiler & Heating Services

We provide expert heating services for homes and businesses - whether upgrading to a high-efficiency boiler, needing urgent repairs, or wanting full control over your heating system. Our engineers offer honest advice, fixed pricing, and fast response times without compromising quality.


Our Core Heating Services

  • Gas boiler installation - combi, system & conventional boilers.
  • Annual boiler servicing and Gas Safe inspections.
  • Emergency boiler repairs and fault diagnosis.
  • Full central heating installation and system upgrades.
  • Radiator fitting, TRV upgrades, and power flushing.
  • Smart thermostats and heating control integration.
  • Underfloor heating installation and repairs.
  • Landlord gas safety certificates (CP12).

Why Choose Smart Flow NE?

  • Gas Safe Registered engineers (Reg. No. 916246) with decades of experience.
  • Fully insured, qualified and trusted in Durham.
  • Clear advice, transparent pricing, and no subcontractors.
  • Five-star rated by homeowners, landlords, and commercial clients.

Boiler Upgrades & Heating Efficiency

Modern boilers are up to 90% more efficient than older systems. We help you choose the right model for your property, maximise heat output, and minimise energy bills. Whether you're replacing a G-rated boiler or switching to a combi system, we handle the entire process from survey to sign-off.

Annual Boiler Servicing & Safety Checks

Routine boiler servicing extends system life, prevents breakdowns, and ensures your home is safe. Our annual services include flue checks, pressure tests, system efficiency reports, and cleaning of key components. All work is documented and carried out to Gas Safe standards.

Heating Repairs & Emergency Response

No heat? No hot water? Our engineers quickly diagnose and repair all boiler brands and central heating issues. From leaking pipework and faulty thermostats to ignition failure and frozen condensate pipes, we'll get your heating back up and running with minimal disruption.

Smart Controls & Underfloor Heating

Take control of your comfort with the latest smart heating solutions. We install programmable thermostats, zone controls, and full smart integrations for remote heating management. We also design, install, and repair underfloor heating systems - ideal for new builds, renovations, and energy-conscious homes.

We Cover Durham & the Surrounding Areas

Our team provides expert boiler and heating services in Durham and the local area. We serve homeowners, landlords, letting agents, and commercial sites with flexible appointments and emergency response available.

Book a Free Quote or Service Visit

Contact Smart Flow NE today to schedule a boiler installation, arrange servicing, or request urgent repairs. Our friendly team is here to keep your property warm, safe, and energy efficient, all year round.



Smart Flow NE: Five-Star Rated Boiler & Heating Engineers

Smart Flow NE is a trusted name in boiler installation, central heating upgrades, underfloor heating, and boiler servicing in Durham. Backed by five-star reviews and Gas Safe Registered engineers, we deliver reliable, high-quality heating solutions for homes and businesses.



Smart Flow NE: Boiler Installation & Heating System Experts

Your boiler and central heating system aren't just about warmth but safety, efficiency, and reliability. At Smart Flow NE, our Gas Safe Registered engineers deliver expert boiler fitting, annual servicing, heating repairs, and energy-efficient system upgrades in Durham.


Smart Flow NE Fleet

Full Heating Services Under One Roof

We offer complete heating solutions from initial survey to installation and aftercare. Whether you need a combi boiler replacement, emergency boiler repair, underfloor heating installation or a full central heating upgrade - we handle it all in-house. No subcontractors. Just trusted local engineers delivering top results.

Our Boiler & Heating Services Include:

Certified, Experienced & Highly Rated

Why Proactive Servicing Matters

Annual boiler servicing extends the lifespan of your system, reduces the risk of breakdowns, and keeps your home running efficiently. We inspect, test, clean, and certify your boiler to ensure it remains safe and effective all year round - protecting both your property and your warranty.

From Survey to Sign-Off

Our in-house team manages every step - from boiler selection and system design to installation, smart control setup, and commissioning. With Smart Flow NE, there's no need to chase multiple contractors. We deliver seamless service from start to finish.

Safety, Comfort & Efficiency First

Your heating system is one of the most important parts of your property. We ensure every job meets the highest safety, energy efficiency, and performance standards. All work is fully documented, and we're always available for ongoing support or advice.

For reliable, expert boiler and central heating services in Durham - trust Smart Flow NE: your local Gas Safe professionals.

Our Expertise in Central Heating & Underfloor Heating

At Smart Flow NE, we provide expert installation and maintenance of central heating and underfloor heating systems. Whether you're upgrading an old boiler or fitting energy-efficient heating throughout your home, we deliver reliable, high-quality solutions in Durham.



A Recent Underfloor Heating Installation

A full underfloor heating system expertly installed by the Smart Flow NE team.


0191 552 9391
Call Smart Flow NE Today

If your boiler is 10–15+ years old, needs frequent repairs, or struggles to heat your home, it may be time to upgrade. We offer honest advice on repairs vs. replacement.

New boilers and upgraded systems improve efficiency, lower energy bills, reduce emissions, and offer better control with smart thermostats and zoning options.

We recommend an annual service to maintain safety, prevent breakdowns, and meet warranty requirements. Servicing improves performance and extends your boiler's lifespan.

We check safety controls, clean internal parts, test gas pressure, inspect the flue, and ensure the boiler is running safely and efficiently to Gas Safe standards.

We offer fast, fixed-price boiler repairs on all makes and models. From no hot water to noisy units and ignition failures, our Gas Safe engineers will diagnose and fix it promptly.

We carry out full system installations, radiator upgrades, smart thermostat fitting, power flushing, and emergency repairs. All tailored to your home and usage needs.

Yes – we supply and fit underfloor heating systems for new builds, extensions, and refurbishments. It's energy-efficient, space-saving, and great for comfort.

Yes – all our engineers are fully qualified and Gas Safe Registered. You'll receive expert service that complies with all UK safety regulations.

Boiler installations usually take 1–2 days. Depending on property size and system complexity, central heating upgrades can take longer. We'll give you a clear timescale up front.

We're five-star rated, fully certified, competitively priced and 100% local. No subcontractors – just a skilled, friendly team delivering trusted boiler, heating and underfloor solutions.

"I noticed my boiler was leaking after moving into a new property. I tried to call two heating engineers without luck, but Smart Flow were able to help within 24 hours. They quickly worked out the issue, got the parts needed and the boiler was fixed in no time, and all for a reasonable price. Friendly, professional, and very considerate of Covid regulations. I was extremely happy with their service."

- Jane Pearson, Sunderland.


Five Star Reviews

Contact Smart Flow - NE Limited


Smart Flow - NE Limited
41B Carrmere Road
Leechmere Industrial Estate
Sunderland
SR2 9TW

0191 552 9391
info@smartflow-ne.co.uk

Company Registration Number: 13544412
Gas Safe Registration Number: 916246