About Smart Flow NE & Our Comprehensive Services

Neil Crammon - Company Director

I am a time-served plumbing and gas engineer with 18 years of experience in domestic and commercial work (domestic only for gas). I am City & Guilds NVQ Level 3 qualified in plumbing and gas, and Gas Safe Registered - Registration Number 916246.

Before starting Smart Flow NE, I worked at the council for 18 years, primarily for the Heating Installations Team (8 years) and The Voids Empty Properties Team (6 years); this involved kitchen and bathroom installations, and all plumbing issues from guttering to drainage to changing tap washers. The other 4 years at the council were spent working in maintenance, gas servicing, gas repairs and the Bathroom Decent Homes Scheme (bathroom installation). Starting as an apprentice, I worked my way up to become one of the most experienced engineers at the council. The plumbing and pipework installation side of the job was by far my favourite and what I specialise in today at Smart Flow NE.

I have always wanted to work for myself, and Sean has always maintained I was wasted at the council, so it's exciting to be on this journey and see how far we can take this business.

Our short-term objective is to grow as quickly and professionally as possible, always doing a great job and going further than our competitors. This makes us different from the rest and stand out from the crowd - we care about our customers and the quality of service we provide.

Sean Martin - Company Director

I have 17 years experience in the industry - I'm a City & Guilds qualified Mechanical Fitter, with various acquired electrical qualifications along the way, as well as a degree in Mechanical Engineering.

I started my journey working for a company called C&A Pumps as a Workshop Supervisor, repairing and maintaining pumps and a fleet of vehicles, as well as onsite maintenance and installation work.

Thereafter, I moved on to MRC Global (Valve Automation) as Workshop Co-Ordinator / Supervisor, quickly moved up to Sales Engineer supplying valve and actuator packages to my main customers at the time, Shell UK Exploration, NAM, and Aker Solutions.

Having learned a variety of communication skills at MRC, I was offered Directorship at a local pumps and drainage company, where I spent 9 years growing the company from a very efficient two-man band with apprentices to a company that employed 16 people at one point, acquiring a variety of local contracts, and business relationships, which most importantly still stand today, emphasising longevity in all my business relationships.

I am here to help the customer find the best and most cost-effective solution that suits them at the time, not make a quick buck.